AUTHORS
Marco Bressanelli
Team Leader
@BIP xTech
Context
In today’s fast-paced world, the field of business intelligence (BI) is experiencing a paradigm shift with the convergence of Generative Artificial Intelligence (GenAI). This transformative combination has the potential to revolutionize how organizations communicate insights and make data-driven decisions. Moreover, by leveraging GenAI’s capabilities, BI Platforms and business users can now tell compelling stories through interactive dashboards supported by natural language, enabling users to understand and explore data in a more intuitive and personalized way.
Challenge
Traditionally, BI tools have primarily focused on presenting data in a structured manner, relying on charts, graphs, and tables. While these visualizations are informative, they often require additional context and interpretation to extract meaningful insights. On the other hand, in their current state, generative chatbots often fail when it comes to handling calculations and large masses of data and suffer from hallucinations and biases that hardly make the tool robust enough for strategic-business purposes. In addition, 1:1 dialogue alone is likely to be insufficient to provide an overview of the context. This is where BI JOURNAL steps in, bridging the gap between raw data, GenAI and human understanding.
BIP xTech Solutions: BI Journal
BIP xTech BI Journal is built on a custom framework that can leverage the extension of LLM (Large Language Models) and the power of BI platforms to create an impressive solution that can adapt to any business context. Our solution has been successfully tested in various Business areas, from Credit Management to Customer Experience, from HR processes to Logistic and Supply Chain. Furthermore, it can be applied to all BI platforms, both market leading platforms but also custom BI platforms.
Transforming Data into Stories
Imagine a dashboard that not only presents data but also communicates the narrative behind it, transforming complex numbers into compelling stories. Through sophisticated Prompt Engineering activities, GenAI can automatically generate natural language written summaries, explanations, insights from the underlying data, making it accessible to users at all levels of technical proficiency.
Moreover, by combining GenAI with business intelligence, data storytelling becomes an immersive experience. Analysts’ main questions and specific business context are integrated into Generative models, allowing accurate and precise answers to be generated, using a specific “Tone of Voice”, relevant to the specific Business environment.
Enhanced Interaction and Real-time Insights
Furthermore, more sophisticated approaches also allow users to directly interact with BI Journal, asking questions using natural language with agents appropriately trained to perform query translation against data sources. These advanced techniques enable the user to receive real-time responses that provide deeper insights into the data.
Ultimately, this empowers decision-makers to explore multiple scenarios, uncover hidden patterns, and gain a holistic understanding of their business landscape.
The benefits of this GenAI-powered BI approach are far-reaching. First and foremost, it enhances data literacy within organizations, enabling users to grasp complex concepts and make informed decisions. Additionally, by presenting data in a narrative format, it fosters engagement and encourages stakeholders to actively participate in the decision-making process.
Furthermore, the integration of GenAI and BI brings significant time savings and operational efficiency gains. Automated generation of reports, summaries, and insights eliminates the need for repetitive manual data analysis and interpretation, freeing up valuable resources for strategic initiatives.
Conclusion
The combination of Generative Artificial Intelligence (GenAI) and business intelligence (BI) represents a game-changing opportunity for organizations to transform their data-driven decision-making processes. The convergence of GenAI and BI platforms allows for more than just the presentation of structured data; it enables the communication of meaningful insights through engaging narratives and interactive dashboards.
BIP can help Clients to bridge the divide between raw data, GenAI, and human comprehension. This robust solution makes use of Large Language Models (LLM) and advanced Prompt Engineering techniques to automatically generate natural language summaries, explanations, and insights derived from the underlying data, empowering users of all technical backgrounds to access and explore data in an intuitive and personalized manner.
The benefits of this GenAI-powered BI approach are far-reaching. First, it enhances data literacy within organizations, enabling users to grasp complex concepts and make informed decisions. Moreover, by presenting data in a narrative format, it fosters engagement and encourages stakeholders to actively participate in the decision-making process.
Additionally, the integration of GenAI and BI brings significant time savings and operational efficiency gains. Automated generation of reports, summaries, and insights eliminates the need for repetitive manual data analysis and interpretation, thereby freeing up valuable resources for strategic initiatives.
BIP xTech can help
BIP xTech is the largest professional data scientist community in Italy, with more than 180 data scientists (and more than 250 worldwide). Within the community, specialized teams in financial and banking industries help international clients improve their fraud detection processes by leveraging data-driven and AI-powered solutions, exploiting cutting-edge models, innovative technologies and benefiting from an ideal mix of technical skills and in business domain expertise.
Our teams can support clients in their projects end-to-end: from strategy to deployment, through planning, process re-design and implementation. Our professionals include cloud specialists to take care of infrastructures, data engineers to manage data pipelines, data scientists and AI engineers to develop ML models from experimental phase to productization, and BI specialists to prepare dashboards and data visualization for the final users.
AUTHORS
Marco Bressanelli
Team Leader
@BIP xTech